“BROOM SERVICE” TERMS & CONDITIONS
BROOM SERVICE L.M LTD 515184208(the « Company ») welcomes you and thanks you
for choosing to browse our website at: WWW.BROOMSERVICE.CO.IL (the “Website”
or the “Site”).
The company provides cleaning and home maintenance services, inter alia, cleaning
services, laundry services, arranging and organizing closets and etc. (the « Services »). In
addition, the Site offers the company’s clients the option of connecting to a personal account
on the Site that allows easy access to viewing and receiving information about the Services
they have purchased from the company and the option of performing certain actions through
the system, including setting service times, tracking payments and more (the « Platform »).
The Site provides information about the Company activities and Services, and providing a
convenient platform for visitors and customers to view and contact the Site by leaving
contact information
1. AGREEMENT TO TERMS:
These Terms and Conditions constitute a legally binding agreement made between you,
whether personally or on behalf of an entity (“you”) and the Site (“we”, “us” or “our”),
concerning your access to and use of the Site as well as any other media form, media
channel, mobile website or website related, linked, or otherwise connected thereto. You
agree that by accessing the Site, you have read, understood, and agree to be bound by all of
these Terms and Conditions (“Terms and Conditions”).
In the event of inconsistency between any terms of this contract and any translation into
another language, the Hebrew version will control and prevail on any question of
interpretation or otherwise
We reserve the right, in our sole discretion, to make changes or modifications to these
Terms and Conditions at any time and for any reason. We will alert you about any changes
by updating the “Last updated” date of these Terms and Conditions and you waive any right
to receive specific notice of each such change.
The Site is intended for users who are at least 18 years of age.
2. USER STATEMENT:
Before using the site, users and customers of the site declare, confirm and agree that they
know:
That the content that appear on the site are provided for the purpose of study and
enrichment only and any action you take in their wake will be done at the
responsibility of the user;
That the customers and / or the users of the site will not have any claim against the
site, its managers, employees, partners or anyone on its behalf and they will not be
liable, directly or indirectly, for any damage including to the body, property or any
other damage or loss, which will result from receiving content from the site and / or
articles and / or services of the site, even if the site warned, recommended or advised
of a particular matter or of a particular service and in no case will the site constitute
a substitute or be the responsibility of the customer and / or recipient of the service.
The customer is responsible for any obligatory risk for damage to the property and /
or property of third parties, resulting from the use and / or non-use of content and /
or articles and / or the services of the site.
That the site can be used as is (AS IS) and its use is at the full responsibility of the
users;
That the use of the website users will not violate any law, regulation or other
governmental instruction.
The site does not guarantee the accuracy or completeness of the content in the
Courses and the site and will not be held responsible for any error, mistake or
damage.
3. INTELLECTUAL PROPERTY RIGHTS :
Unless otherwise indicated, the Site is our proprietary property and all source code,
databases, functionality, software, application, designs, audio, video, text, photographs,
and graphics on the Site (collectively, the “Content”) and the trademarks, service marks,
and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us.
The Content and the Marks are provided on the Site “AS IS” for your information and
personal use only. Except as expressly provided in these Terms and Conditions, no part of
the Site and no Content or Marks may be copied, reproduced, aggregated, republished,
uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold,
licensed, or otherwise exploited for any commercial purpose whatsoever, without our
express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and
use the Site and to download or print a copy of any portion of the Content to which you
have properly gained access solely for your personal, non-commercial use. We reserve all
rights not expressly granted to you in and to the Site, Content and the Marks
4. USER REGISTRATION
In order to access to the Platform, you will be required to provide some details (required
details may change according to the Company decision)
To be clarified, there is no obligation to provide any information, but without providing
the required information or providing of incorrect information, it will not be possible to
use the Platform.
You agree to keep your password confidential and will be responsible for all use(s) of your
account and password.
We reserve the right to remove, reclaim, or change a username you select, if we determine,
at our sole discretion, that such username is inappropriate, obscene, or otherwise
objectionable.
The Site is not obligated in any way whatsoever to maintain any variety of Platforms and
/ or Services.
The Site may change, at any time, the Platform and / or the Services offered in the Site,
replace them, minimize them, add to them, without any prior notice
The provision of the service will be possible subject to the sole discretion of the
site/Company and the site/Company will not be responsible for any delay in the provision
of the Service and / or non-provision of the Service, as a result of force majeure and / or
technical faults and / or incidents beyond its control.
The Company may refuse to publish any Content at its sole discretion and without the need
for prior notice or approval from the user.
All copyrights and intellectual property in the Site or the Platform belong to the Site only,
the use of the content, Platform and Services on the site is personal and may not be
transferred to, copied, distributed or publicly displayed.
It will be clarified that the use of the Platform is for convenience only, making contact and
using the Platform does not constitute the company’s consent to the requested action which
will only be given after inspection and approval by the company.
5. USER REPRESENTATIONS :
By using the Site, you represent and warrant that: (1) Each and every use of the Site is for
your own risk and responsibility; (2) all registration information you submit will be true,
accurate, current, and complete; (3) you will maintain the accuracy of such information and
promptly update such registration information as necessary; (4) you have the legal capacity
and you agree to comply with these Terms and Conditions; (5) you will not access the Site
through automated or non-human means, whether through a bot, script or otherwise; (6)
you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site
will not violate any applicable law or regulation.
We have the right to refuse any and all current or future use of the Site. Without Limiting
the generality of the Foregoing, if you provide any information that is untrue, inaccurate,
not current, or incomplete, we have the right to block your access and refuse any and all
current or future use of the Site (or any portion thereof).
6. PROHIBITED ACTIVITIES :
You may not access or use the Site for any purpose other than that for which we make the
Site available. The Site may not be used in connection with any commercial endeavors
except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
systematically retrieve data or other content from the Site to create or compile,
directly or indirectly, a collection, compilation, database, or directory without
written permission from us;
make any unauthorized use of the Site, including collecting email addresses of users
by electronic or other means for the purpose of sending unsolicited email by
automated means or under false pretenses;
steal and/or copy and/or make any use of the designs and/or ideas of products on the
website
circumvent, disable, or otherwise interfere with security-related features of the Site,
including features that prevent or restrict the use or copying of any Content or
enforce limitations on the use of the Site and/or the Content contained therein;
trick, defraud, or mislead us and other users;
make improper use of our support services or submit false reports of abuse or
misconduct;
engage in any automated use of the system, such as using scripts to send comments
or messages, or using any data mining, robots, or similar data gathering and
extraction tools;
attempt to impersonate another person ;
use any information obtained from the Site in order to harass, abuse, or harm another
person;
use the Site as part of any effort to compete with us;
decipher, decompile, disassemble, or reverse engineer any of the software
comprising or in any way making up a part of the Site;
harass, annoy, intimidate, or threaten any of our employees or agents engaged in
providing any portion of the Site to you;
delete the copyright or other proprietary rights notice from any Content;
copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML,
JavaScript, or other code;
upload or transmit (or attempt to upload or to transmit) viruses, trojan horses, or other
material, including use of spamming, that interferes the enjoyment of the Site;
disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site ;
use the Site in a manner inconsistent with any applicable laws or regulations.
Any use of the Site in violation of the foregoing violates these Terms and Conditions and
may result in, among other things, termination or suspension of your rights to use the Site.
7. THIRD-PARTY CONTENT :
The Site may contain (or you may be sent via the Site) links to other Sites (« Third-Party
Sites ») as well as articles, photographs, text, graphics, pictures, designs, music, sound,
video, information, applications, software, and other content or items belonging to or
originating from third parties (« Third-Party Content »). Such Third-Party Sites and ThirdParty Content are not investigated, monitored, or checked for accuracy, appropriateness, or
completeness by us, and we are not responsible for any Third-Party Sites accessed through
the Site or any Third-Party Content posted on, available through, or installed from the Site,
including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or
other policies of or contained in the Third-Party Sites or the Third-Party Content. Inclusion
of, linking to, or permitting the use or installation of any Third-Party Sites or any ThirdParty Content does not imply approval or endorsement thereof by us.
Any purchases you make through Third-Party Sites will be through other sites and from
other companies, and we take no responsibility whatsoever in relation to such purchases
which are exclusively between you and the applicable third party.
We may receive compensation for participation in third-party affiliate marketing programs,
including purchases made through links to our e-commerce partners, if any.
8. SITE MANAGEMENT:
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these
Terms and Conditions; (2) take appropriate legal action against anyone who, in our sole
discretion, violates the law or these Terms and Conditions, including without limitation,
reporting such user to law enforcement authorities; (3) in our sole discretion and without
limitation, refuse, restrict access to, limit the availability of, or disable (to the extent
technologically feasible) any of your contributions or any portion thereof; and (4) otherwise
manage the Site in a manner designed to protect our rights and property and to facilitate the
proper functioning of the Site.
9. Privacy Protection and Personal Data Security :
Broom Service L.M. Ltd. (the « Company ») places the utmost importance on safeguarding the privacy of individuals using its services. The Company operates in accordance with the provisions of the Israeli Privacy Protection Law, 1981, including Amendment No. 13, the Privacy Protection Regulations (Data Security), 2017, and any other applicable legislation.
1. Types of Personal Data Collected
The Company collects and processes personal data in two primary contexts:
A. Website Visitors / Contact Form Submissions
When details are submitted through the website to request information or a quote, the following data may be collected:
• Full name
• Phone number
• Email address
• Type of service requested
B. Existing Customers
As part of providing actual services, additional personal data is retained, including:
• Name, phone number, and email address
• Residential address and logistical coordination details
• Details of services ordered, including dates and times
• Login credentials to access the personal area on the website
• Payment details, including credit card information stored via the ZCredit system
• Invoice, receipt, and credit note data managed via the ICount accounting system
• Records of actions performed within the Company’s internal CRM system
2. Purpose of Data Processing
Personal data is processed solely for the following legitimate purposes:
• Scheduling, delivering, and managing services
• Issuing invoices and maintaining accounting records
• Operating the website and customer portal
• Information security, access control, and customer identification
• Responding to inquiries and improving service quality
3. Data Sharing with Third Parties
The Company does not share personal data with third parties except in the following circumstances:
• To operate services via its designated service providers (e.g., ICount, ZCredit, logistics providers, technical systems)
• If required by law, court order, or regulatory instruction
• With the explicit consent of the data subject
All such service providers are bound by confidentiality agreements and are obligated to comply with legal requirements, including data security, limited use of the data, and secure deletion upon termination of the engagement – in accordance with Regulation 15 of the Privacy Protection Regulations.
4. Cross-Border Data Transfers
The Company does not transfer personal data outside the borders of Israel unless the conditions set forth in the Privacy Protection Regulations (Transfer of Data Abroad), 2001 are met, and only with appropriate safeguards and contractual commitments from the receiving party.
5. Data Security Measures
The Company implements reasonable physical, technological, and administrative security measures, including:
• Access control and user permissions
• Encryption of sensitive data (e.g., credit card information)
• Logging access and conducting periodic security audits
• Documented internal procedures and workflows
• Monitoring and protecting systems such as the internal CRM, ZCredit, and ICount
Where relevant, the Company adheres to the ISO/IEC 27001 standard for information security management.
6. Data Subject Rights
Every individual has the right, subject to applicable law, to:
• Access their personal data
• Request correction, deletion, or restriction of data use
• Request data portability to another system
Requests regarding these rights may be submitted to: [email protected] along with identifying information.
7. Data Security Incidents
In the event of a serious data security incident (such as a breach, unauthorized access, or data leakage), the Company will promptly notify both the Israeli Privacy Protection Authority and the affected individual(s), and will act to investigate, contain, and rectify the issue in accordance with the law.
8. Data Retention Period
Personal data is retained only for as long as necessary to provide the services, manage business operations, or meet legal obligations. After this period, the data will be securely deleted.
9. Third-Party Analytics and Marketing Tools
The website uses tools for analyzing user activity and enhancing the user experience, including:
• Google Analytics – for collecting statistical data such as pages viewed, time spent on the site, traffic sources, device type, browser type, and more.
• Meta Pixel – for targeted advertising on Facebook and Instagram, including conversion tracking and audience analysis.
These tools use cookies and similar technologies. The data is collected anonymously, without directly identifying the user, but may include IP addresses and browsing data.
Users may choose to block or delete cookies through their browser settings. In addition, it is possible to opt out of the use of Google Analytics by using the official tool:
10. PERMISSION FOR DISTRIBUTION, PUBLICATIONS AND ADVERTISEMENT:
Any user who leaves details on the site and is added to the site mailing list, approves the
use of their details for the purpose of receiving marketing information, updates and
advertisements that the site will send from time to time.
A user who has provided such details will be subject to the mailing instructions detailed in
the Terms and Conditions hereinafter.
It is prohibited to leave details of another person on the site without their consent and / or
without their presence in front of the screen while leaving the details and without explaining
all the Terms and Conditions to them
When leaving details on the site, the user will be asked to provide personal information
such as: first name, last name and an active e-mail address. Providing partial or incorrect
information may prevent the user from using the site services and prevent the site from
making contact if necessary. In case of a change in any of the information provided by the
user, the new information must be updated on the Site.
It is clarified that there is no legal obligation to provide details on the site however without
their submission it will not be possible to receive marketing content and updates from the
site.
. The site will not use the information provided except for in accordance with the site privacy
policy which is an integral part of this Terms and Conditions.
Leaving details on the site and consent to receive marketing content includes, among other
things, receiving marketing content, promotions, updates and discounts offered to
registered users.
Mailing approval (receiving of marketing content) as aforesaid, constitutes the user’s
consent to the submission of advertisements in accordance with the Communications Law
(Bezeq and Broadcasting) (Amendment No. 40) – 2008 (the « Communications Law »).
It is clarified that the user has the option to remove himself from the site mailing list at any
time by clicking on the button « Unsubscribe » that appears at the bottom of any e-mail sent
by the site, or by emailing the Site stating that they wish to be removed from the mailing
list. As long as the user has not removed himself from the mailing list, the site may transfer
direct mail to the user subject to the Communications Law.
Mailing information should not be construed as a promise of any outcome and / or warranty
for the service offered therein
Mailing as a whole, including all the information contained therein, is offered as is, and will
be as accurate and correct as possible, however, the information may not be complete and
technical or other errors in the information could happen.
The user confirms that he will not have any claim in connection with mailing
advertisements and / or advertisements displayed on the website, including their location
on the website. It is clarified that with regard to advertisements displayed under the auspices
of a third party, the site has no interference in the selection of the advertisements displayed,
the truth of their content and the order in which they appear.
11. COPYRIGHT INFRINGEMENTS
We respect the intellectual property rights of others. If you believe that any material
available on or through the Site infringes upon any copyright you own or control, please
immediately notify us using the contact information provided below.
12. TERM AND TERMINATION:
These Terms and Conditions shall remain in full force and effect while you use the Site.
without limiting any other provision of these Terms and Conditions, we reserve the right
to, in our sole discretion and without notice or liability, deny access to and use of the Site
(including blocking certain ip addresses), to any person for any reason or for no reason,
including without limitation for breach of any representation, warranty, or covenant
contained in these Terms and Conditions or of any applicable law or regulation. we may
terminate your use or participation in the Site and any content or information that you
posted at any time, without warning, in our sole discretion
13. MODIFICATIONS AND INTERRUPTIONS:
We reserve the right to change, modify, or remove the contents of the Site at any time or
for any reason at our sole discretion without notice. However, we have no obligation to
update any information on our Site.
We also reserve the right to modify or discontinue all or part of the Site without notice at
any time. We will not be liable to you or any third party for any modification, suspension,
or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware,
software, or other problems or need to perform maintenance related to the Site, resulting in
interruptions, delays, or errors.
14. GOVERNING LAW:
These Terms and Conditions and your use of the Site are governed by and construed in
accordance with the laws of the State of Israel applicable to agreements made and to be
entirely performed within the State of Israel, without regard to its conflict of law principles.
Any legal action of whatever nature brought by either you or us (collectively, the “Parties”
and individually, a “Party”) shall be commenced or prosecuted to the courts in the Tel Aviv
district in the State of Israel, and the Parties hereby consent to, and waive all defenses of
lack of personal jurisdiction and forum non convenience.
15. CORRECTIONS :
There may be information on the Site that contains typographical errors, inaccuracies, or
omissions that may relate to the Site, including descriptions, availability, and various other
information. We reserve the right to correct any errors, inaccuracies, or omissions and to
change or update the information on the Site at any time, without prior notice.
16. DISCLAIMER:
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE
THAT YOUR USE OF THE SITE SERVICES WILL BE AT YOUR SOLE RISK, TO
THE FULLEST EXTENT PERMITTED BY LAW.
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION
WITH THE SITE AND YOUR USE THEREOF. WE MAKE NO WARRANTIES OR
REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE
SITE’S CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY
FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (2)
PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE
WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE;
(3) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE
SITE; (4) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE
TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY.
The website services will be provided only after a characterization phone call with the
customer in which the services and the terms of the services will be presented and the
customer’s consent to receive the service will be given. Only the agreements reached by the
parties are binding and any other representation and/or commitment is not binding the
parties.
The information appearing on the Site should be not construed as a promise of any result
and/or responsibility for the activity of the products sold on it. The Site will not be
responsible for any damage, direct or indirect, which will be caused to the user as a result
of relying on information appearing on the Site and/or links to other sites and/or any other
source of internal and/or external information and/or use of products displayed by Site
The images on the Site are displayed for illustration purposes only. There may be
differences in appearance, in color, in size, etc. between the images as shown on the Site
and the services or products that will be provide to customer. Scribal errors in services
description and/or price will not charge the Site.
Information and presentations displayed on the Site, originating from the Site’s business
partners and/or third parties whose products and or services appear on the Site and any
content in relation to the products and or services are the sole responsibility of the business
partners and/or third parties. Therefore, it is understood that the Site has no responsibility
for such information and the Site does not guarantee the accuracy of this information.
The Site recommends that users should behave as intelligent and careful customers, and
read carefully the information displayed on the Site, including the information in relation
to the product itself, its description and suitability, as described on the Site.
17. MISCELLANEOUS :
These Terms and Conditions and any policies or operating rules posted by us on the Site
constitute the entire agreement and understanding between you and us. Our failure to
exercise or enforce any right or provision of these Terms and Conditions shall not operate
as a waiver of such right or provision. We may assign any or all of our rights and obligations
to others at any time.
. If any of these Terms and Conditions are determined by any competent authority to be
invalid, unlawful or unenforceable to any extent, such term will to that extent be severed
from the remaining terms which will continue to be valid to the fullest extent permitted by
law.
18. CONTACT US:
. In order to resolve a complaint regarding the Site or to receive further information regarding
use of the Site, please contact us by:
Address: HaSharon St 6, Tel Aviv, Israel;
Phone: +972-03-5257060;
or email: [email protected]
Last updated: August 2025
