Hiring a private cleaner may seem simple, but legally the homeowner becomes the employer.

Legal responsibilities when hiring privately:

• National Insurance payments
• Pension contributions
• Paid vacation
• Sick pay
• Holiday pay (9 days annually)
• Transportation fees

Failure to comply can result in lawsuits and penalties.

Insurance risks

If a cleaner is injured while working in your home, you are liable.

Professional companies offer:

• Full insurance
• Liability coverage
• Replacement staff
• Supervision and quality control
• Proper training and screening

This structure provides stability, transparency, and legal protection.